Lightspeed Loyalty Review (2026): Pricing, Features and Alternatives
Updated Best for Lightspeed Retail shopsBy Lightspeed (lightspeedhq.com)
The loyalty program built into Lightspeed Retail (X-Series) POS. Customers earn points automatically on in-store and online purchases, and points are tracked on their customer account with no physical card.
- Starting price
- From $89/mo (with POS)
- Free trial
- Free trial
- Wallet passes
- Not listed
- Messaging
- Email, SMS
- POS integrations
- Lightspeed Retail only
Overview
The loyalty program built into Lightspeed Retail (X-Series) POS. Customers earn points automatically on in-store and online purchases, and points are tracked on their customer account with no physical card.
It's best for retail shops already running Lightspeed Retail POS.
Key features
- Included on every Lightspeed Retail plan, from Basic at $89/mo
- Points earned automatically, with custom points on specific products and double- or triple-point events
- Works for in-store and online sales
- Email and SMS messages and promotions
- Existing points balances can be imported from a CSV file
| Wallet passes | Not listed |
|---|---|
| Stamp cards | Not listed |
| Tiers | Yes |
| Referrals | Not listed |
| Messaging | Email, SMS |
| POS and integrations | Lightspeed Retail only |
| Free plan or trial | Free trial |
What it’s like for your customers
Staff enroll customers at the register, and points are added automatically when they buy, in-store or online. Lightspeed says customers can earn with their credit card and do not need a membership card. Points sit on their customer account in the POS, and they redeem rewards when they shop.
Strengths and limitations
Strengths
- Included on every Lightspeed Retail plan, from Basic at $89/mo
- Points earned automatically, with custom points on specific products and double- or triple-point events
- Works for in-store and online sales
- Email and SMS messages and promotions
- Existing points balances can be imported from a CSV file
Limitations
- Only for Lightspeed Retail POS; the US Lightspeed Restaurant page points to third-party loyalty integrations
- Automated email flows, segmentation and birthday perks need the Advanced Marketing add-on
- Stamp cards, referrals and wallet passes are not mentioned
- The $89 price is billed yearly with Lightspeed Payments; monthly billing is $109
Pricing
Included in Lightspeed Retail: Basic $89/mo, Core $149/mo, Plus $289/mo billed yearly with Lightspeed Payments ($109, $179 and $339 billed monthly); free trial.
Checked on lightspeedhq.com on November 11, 2026.
Who it's for
A good fit if
- Retail shops already running Lightspeed Retail POS
- Included on every Lightspeed Retail plan, from Basic at $89/mo
- Points earned automatically, with custom points on specific products and double- or triple-point events
Look elsewhere if
- Only for Lightspeed Retail POS; the US Lightspeed Restaurant page points to third-party loyalty integrations
- Automated email flows, segmentation and birthday perks need the Advanced Marketing add-on
- Stamp cards, referrals and wallet passes are not mentioned
- The $89 price is billed yearly with Lightspeed Payments; monthly billing is $109
The verdict
Worth using if you already run Lightspeed Retail: loyalty is included in every plan and needs no extra app. It is a points program tied to the POS, without wallet passes, stamp cards or referrals. Restaurants and businesses on other POS systems should look elsewhere.
Lightspeed Loyalty alternatives
RevioCustom pricingA loyalty platform for local businesses, from revio.so. Points, rewards, stamp cards, tiers, referrals, campaigns and member activity live in one workspace, and customers join through an Apple Wallet or Google Wallet pass, with no app to download.
Square Loyalty$49/moThe loyalty program built into Square. Customers earn points at the Square register, on Square Online or through Square Invoices, and points sit in the same customer directory as your sales.
Loopy Loyalty$25/moA digital stamp card platform from PassKit. Customers add the card to Apple Wallet or Google Wallet from a QR code or link, and staff stamp with the Stamper App on their own phones.
Frequently asked questions
How much does Lightspeed Loyalty cost?
Included in Lightspeed Retail: Basic $89/mo, Core $149/mo, Plus $289/mo billed yearly with Lightspeed Payments ($109, $179 and $339 billed monthly); free trial. Checked on lightspeedhq.com on November 11, 2026.
Does Lightspeed Loyalty have a free plan or free trial?
Lightspeed Loyalty has a free free trial but no free-forever plan.
Does Lightspeed Loyalty work with Apple Wallet and Google Wallet?
Lightspeed Loyalty’s site doesn’t mention Apple Wallet or Google Wallet passes.
Which POS systems does Lightspeed Loyalty work with?
Lightspeed Loyalty lists: Lightspeed Retail only.
What are the best Lightspeed Loyalty alternatives?
Revio, Square Loyalty and Loopy Loyalty. Revio (Custom pricing) suits cafés, restaurants, salons and shops that want points, stamps and tiers in one place. Square Loyalty ($49/mo) suits businesses already running Square POS. Loopy Loyalty ($25/mo) suits single-location cafés, salons and studios that want a stamp card in Apple or Google Wallet and nothing more.
Compared in
Facts from Lightspeed Loyalty's own site, checked November 11, 2026.